TERMS and CONDITIONS - Sabani Florence 1955 | Italian leather goods | Shop on line

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TERMS and CONDITIONS

TERMS AND CONDITIONS

1) IDENTITY OF THE SELLER

Raffaele S.r.l. (hereinafter "Sabani Florence 1955") sells the Products and provides services purchased by customers; the company has its registered office in Via Ricasoli n. 9, VAT number 06277690480

2) FIELD OF APPLICATION

2.1 These general conditions of sale, drawn up in compliance with the current regulations on consumer protection (Legislative Decree No. 6.9.2005, No. 206 "Consumer Code", with particular reference to Title III "Terms of Contract », Chapter II« Particular modalities of conclusion of the contract », Section II« Contracts to distance »; D.lgs. 9.4.2003, n ° 70" Implementation of the Directive (CE) n ° 31/2000 in matter of Electronic Commerce " Legislative decree 31.3.1998, No. 114 "Reform of the discipline relating to Commerce") regulate all purchase contracts concerning the products in the online catalog of the website https://www.sabaniflorence.com/it concluded according to the methods described here

2.2 The Customer declares to have read all the information provided to him during the purchase procedure, to accept fully and unconditionally the present "General Conditions of Sale" as well as the "General Conditions of Access and Use of the site".

2.3 "Sabani Florence 1955" reserves the right, however, to change the "Terms and Conditions" without prior notice, but still available in the appropriate section.

2.4 Each contract will be governed by the "Terms and Conditions" in force at the time the order is placed by the Customer.

3 CONCLUSION OF THE PURCHASE AGREEMENT

3.1 To proceed with the purchase of the products and services provided on the website https://www.sabaniflorence.com/it, it is necessary to register as a Customer and follow the purchase procedure indicated by the Sabani Florence 1955 system.

3.2 The purchase of what is requested will be perfected through the following phases:

1) By sending the order, the customer submits a proposal to purchase the selected product or products to Sabani Florence 1955. The sending of the purchase order implies the consent (pursuant to article 10 DL 185/1999) to receive the subsequent communications to Sabani Florence 1955, described below, which are aimed exclusively at the conclusion and execution of the sales contract. The customer has 24 hours from the on-line order to communicate to Sabani Florence 1955 its possible cancellation, by sending an email to [email protected]

In any case, Sabani Florence 1955 will verify the actual availability of the goods requested, as well as the accuracy of the proposal, and will respond by e-mail if the order can be accepted or not. It is also advised that all Orders will be considered void if the registration form does not have an e-mail address and a telephone number.

2) If the Order can be accepted, Sabani Florence 1955 will deliver the requested item to the express courier appointed to deliver to the address indicated. The payment by the customer will take place using the online mode chosen at the time of purchase.

3) The purchase contract stipulated between Sabani Florence 1955 and the Customer must be considered concluded with the acceptance, even if only partial, of the order of the Customer by Sabani Florence 1955. The acceptance is expressed by e-mail confirming sent at the e-mail address indicated by the Customer.

3.3 The confirmation message will contain date and time of the order and a "Customer Order Number", to be used for any further communication with Sabani Florence 1955. The message re-proposes all the data entered by the Customer who undertakes to verify its correctness and to communicate promptly corrections.

3.4 Once the purchase procedure has been completed, the Customer will print or save an electronic copy of the order and the relative confirmation and in any case keep the current General Conditions of Sale.

3.6 For each order placed, Sabani Florence 1955 will issue an invoice of the shipped material that will be sent electronically via email to the address of the customer entered in the system during registration or directly downloadable in the section dedicated to the shop. For the issuance of the invoice, the information provided by the Customer at the time of the order shall prevail. No change in the invoice will be possible after the issuance of the same.

4 SUBJECT OF THE CONTRACT

4.1 The subject of this contract are the products and services present in the online catalog at the web address https://www.sabaniflorence.com/it.

4.2 The Customer can only purchase the products available in the online catalog at the time the order is placed. Sabani Florence 1955 reserves the right, however, to change the content of the catalog itself, without prior notice
4.3 The computer system of Sabani Florence 1955 is designed to guarantee an immediate evasion of Orders; in fact, it indicates the availability of the product for each individual deposit and the possible unavailability condition. The information system on which the site https://www.sabaniflorence.com/it is based provides the exact correspondence between the items in stock and what is seen in the on-line catalog makes, up to the confirmation of the purchase, available the products purchased also to other users who can complete the purchase of the products themselves. However Sabani Florence 1955 assumes no responsibility for the incorrect operation of the server, therefore any failure to update the availability of goods displayed on the site. In any case you will be notified via e-mail of any problems related to availability. In addition, we invite you to wait for the confirmation of the order by the operators, before making the payment.

4.4 If one or more requested products are not available, Sabani Florence 1955 undertakes to contact the Customer within 5 days from the moment the order is submitted, by communicating the unavailability and possible alternative solutions via e-mail. In this case the customer can wait for the delivery of the order, or cancel the order obtaining the return of the price already paid.

4.5 All products offered for sale are analytically described (quality, characteristics, price) in the appropriate online catalog of the website https://www.sabaniflorence.com/it. The card of each product indicates the selling price to the public pursuant to art. n. 1336 c.c and are inclusive of VAT, while they do not include any costs for services that are requested by the customer (Shipping costs), these will be displayed before the order is sent and will be charged to the customer. They vary depending on the total Order and the method of payment. All prices indicated on the website pages and on the sales documents are expressed in Euro.

4.6 The image accompanying the description of the product has a merely descriptive value and may not be representative of the characteristics of the product itself, being able to differ in color, size or accessories not present in the images that represent it. Sabani Florence 1955, moreover, assumes no responsibility for the possible diversity of color represented by the monitor of your PC or the screen of your phone / smartphone / tablet due to the particular calibrations and / or configurations on the PC / phone / smartphone /Tablet.

4.7 Without prejudice to all the foregoing, Sabani Florence 1955 reserves the right to modify at any time, at its sole discretion and without notice, the price of the Products and Services on the Site.

5 METHOD OF PAYMENT

5.1 The Customer can make the payment by credit card, bank or postal transfer, PayPal and cash on delivery, according to the procedures described in articles 6 and following.

6 PAYMENT BY CREDIT CARD

6.1. In case of payment by credit card, the Customer must enter the credentials of the credit card he intends to use when sending the Order; for this purpose, only the credit cards indicated on the Website may be used. Once the Order has been received, the Stripe platform (https://stripe.com/it), or other identified by Sabani Florence Srl, will automatically check the the operation of the card and through an e-mail will indicate the outcome of the transaction; Sabani Florence 1955 does not communicate the outcome of the transaction to the Client. The amount due by the customer is collected by Sabani Florence 1955 when the debit order is issued.

6.2 The Customer must indicate in the Purchase Order the mobile number on which he can be contacted for any checks necessary for the security of the transaction; failing that, Sabani Florence reserves the right not to accept the order.

6.3 Sabani Florence does not have the information regarding the Customer's credit card or about the financial, asset or personal situation of the latter, since the payment order is transmitted via a secure connection directly to the portal of the bank that performs the accreditation in favor of Sabani Florence 1955.

6.4 Sabani Florence 1955 assumes no responsibility for any fraudulent and unlawful use of credit cards during the purchase and payment process of the Products.

6.5 Sabani Florence 1955 reserves the right to refuse Orders, or to suspend the execution of Contracts already concluded in case of anomalies or irregularities in payment. In this case, Sabani Florence 1955 may request additional information from the Client and / or the sending of copies of documents proving the ownership of the credit card used for the purchase. Not receiving information

6.5 Sabani Florence 1955 reserves the right to refuse Orders, or to suspend the execution of Contracts already concluded in case of anomalies or irregularities in payment. In this case, Sabani Florence 1955 may request additional information from the Client and / or the sending of copies of documents proving the ownership of the credit card used for the purchase. Not receiving the requested information, Sabani Florence 1955 can refuse the Purchase Order and resolve any Contract already concluded, without the Customer having anything.

7 SECURITY OF PAYMENTS EXECUTED BY CREDIT CARD

7.1. In the case of payments made online, the data provided by the Customer are transmitted in a secure manner that prevents others from reading; the payment platform is certified by Stripe (https://stripe.com/it).

7.2 The application software for the management of the Site uses the SSL protocol (Secure Socket Layer) to encrypt data sent over the Internet, VerifiedByVISA and SecureCard. In order to make the connection secure, use a browser capable of transmitting encrypted data to the Sabani Florence 1955 server such as Internet Explorer (5.x and later), Netscape Navigator (4.x and later), Mozilla Firefox (1.x and later) .), Opera, Safari or Chrome. The connection is protected if both the "https" prefix in the page address and the "closed" padlock image in the lower bar of the browser appear. The credit card data is only transmitted to the Stripe server after the confirmation click by the Customer; until then, they remain stored exclusively on the client's computer and not even Sabani Florence 1955ab will be able to view them.

8 PAYMENT BY BANK TRANSFER OR POSTAL

8.1 In the case of payment by bank or postal transfer, the Customer can only issue the credit after receiving a confirmation e-mail containing the bank details from Sabani Florence 1955.

8.2 The purpose of the transfer must include the order number communicated to the customer. The transfer must be arranged within 5 (five) working days of receipt of the e-mail containing the order number; after having expired the aforementioned term, Sabani Florence 1955 reserves the right to terminate the Contract without the Customer being owed anything.

8.3 The Product is shipped after 5 (five) days from the accreditation.

9 PAYMENT BY PAYPAL

9.1 In the case of payment via a Paypal account, the Customer must click on the "Paypal" logo and follow the procedure indicated, or log in to the Paypal account page. It will not be Sabani Florence 1955 to communicate the outcome of the transaction to the client. The amount due by the customer is collected by Sabani Florence 1955 when the debit order is issued.

9.2 The Customer must indicate in the Purchase Order a telephone number to be contacted for any verification necessary for the security of the transaction; failing this, Sabani Florence 1955 reserves the right to refuse the Purchase Order.

9.3 Sabani Florence 1955 is not responsible for any fraudulent or illicit use of the account during the purchase and payment process of the Products.

9.4 Sabani Florence 1955 reserves the right to refuse Orders, or to suspend the execution of Contracts already concluded in case of anomalies or irregularities in payment. In this case, Sabani Florence 1955 may request additional information from the Client and / or the sending of copies of documents proving the ownership of the PayPal account; failing that, Sabani Florence can refuse the Purchase Order and resolve any Contract already concluded, without the Customer having anything to do with it.

10 PAYMENT BY CASH

10.1 Payment by cash must be made exclusively in cash when the Product is delivered to the address indicated by the Customer; in this case, the sale price is increased by € 5.00 (five euros) as a lump-sum reimbursement of expenses.

10.3 the payment of the consideration must take place in the hands of the carrier; on delivery, the Customer must obtain the sum corresponding to the price of the Product or Service purchased, increased by € 5.00 (five euros). "

11 METHODS AND EXPENDITURE COSTS

11.1 Sabani Florence 1955 carries out deliveries all over the world, without any kind of exclusion.

11.2 Pursuant to art. 61, paragraph 1 of the Consumer Code, Sabani Florence 1955 performs the delivery of the Products within the term of thirty days (term valid for deliveries in Europe) from the conclusion of the Contract. If the delivery does not take place within the above term, Sabani Florence 1955 reimburses the Customer for the consideration of the Product, unless the Customer requests that the delivery be made equally; the application of art. 61, paragraphs 3-7 of the Consumer Code.

11.3 Unless otherwise explicitly indicated by Sabani Florence 1955, delivery refers to the street level. At the time of delivery of the goods by the courier, the customer is required to check: that the number of packages delivered corresponds to what is indicated in the transport document in advance by e-mail; that the packaging is intact, undamaged, wet or otherwise altered, even in the sealing materials (adhesive tape or metal straps).

11.4 Any damage to the packaging and / or the product or the mismatch in the number of packages must be immediately challenged by putting a written reservation on the proof of delivery of the courier. Once the courier's document has been signed, the Customer can not make any objection about the appearance of the goods delivered.

11.5 Any problems concerning the integrity, correspondence or completeness of the products received must be reported within 10 working days of delivery.

11.6 In case of failure to collect within 5 working days of the material in storage at the warehouses of the courier because of repeated inability to deliver to the address specified by the Customer when ordering, the order will be automatically canceled and transport costs will be the sole responsibility of the Customer.


11.7 Free Transportation. The presence of this symbol on the product card, indicates that any transport costs are to be considered FREE regardless of the chosen payment system. WARNINGS: In the case of payment in "Cash on Delivery", the expenses relating to the "Right to Mark" remain, however, charged to the Customer and will be calculated automatically by the system according to the amount spent.



11.8 An amount must be added to the price of the Product and the Service purchased by the Customer; it is calculated automatically in the Order, having regard, in addition to the intrinsic value, also to the weight and dimensions, without distinction related to the place of delivery in the Italian territory; the costs of deliveries abroad depend on the distances.



12 LEGAL CONFORMITY WARRANTY

12.1 The Consumer Customer benefits from the Legal Guarantee of conformity provided for in Articles 128 et seq. of the Consumer Code (hereinafter, only "Legal Warranty"). The Legal Guarantee applies to conformity defects that occur within 24 (twenty-four) months from delivery of the Product and are reported by the Customer within 2 (two) months following the discovery of the defects themselves, in accordance with art. 132 of the Consumer Code.

12.2 There is a lack of conformity when the product:

- it is not suitable for the use it would serve;

- does not conform to the description or does not have the qualities promised by the seller;

- does not offer the usual qualities and services of a good of the same kind;

- is not suitable for the specific use requested by the Customer to the seller at the time of purchase and accepted by Sabani Florence 1955.

12.3 In the event of lack of conformity, the Customer may request, at his option, the repair of the Product or its replacement, unless the remedy requested is objectively impossible or excessively burdensome compared to the other according to the provisions of art. 130 paragraph 4 of the Consumer Code. It is considered excessively burdensome when the remedy imposed on the Seller involves unreasonable expenses in comparison with the other, taking into account: the value that the Product would have if there was no lack of conformity; the extent of the lack of conformity; of the eventuality that the alternative remedy can be experienced without significant inconveniences for the Customer.

12.4 The Customer is not entitled to repair, replacement, price reduction or termination of the Contract with respect to any Product or to any element identified as defective if, unless otherwise specified and in compliance with applicable law:

- the Product has been repaired or altered by persons other than Sabani Florence 1955;

- the defect of conformity of the Product has manifested itself beyond the term of 2 (two) years from the delivery of the same Product and / or the relative request for repair or replacement has been sent after 2 (two) months from the discovery of the defect;

- the defects are due (in whole or in part) to bad or improper use, to conservation, maintenance or installation carried out by subjects other than Sabani Florence 1955 or to the non-observance of the instructions provided by the Seller or other instruction by Sabani Florence 1955;

- at the conclusion of the Contract, the Customer was aware of the defect and could not ignore it with ordinary diligence;

- the lack of conformity derives from instructions or materials provided by the Customer.

The Legal Guarantee must be asserted directly against Sabani Florence 1955; to this end, the Customer must send an email to the following address [email protected] or a registered letter to E-commerce Manager.



13 RIGHT OF WITHDRAWAL

13.1 Pursuant to articles 52 and ss. of the Consumer Code, the Customer has the right to withdraw from the Contract, without any penalty and without specifying the reason, within the term of 14 (fourteen) days from receipt of the Product, without having to provide any reasons. In the case of separate delivery of several Products subject to single orders, the aforementioned term starts from the day on which the last Product is delivered.

13.2 The Customer's withdrawal takes place by sending, by the specified deadline, by e-mail to the internet address indicated in the confirmation of receipt of the Purchase Order; alternatively, by registered letter with acknowledgment of receipt to Piazza San Lorenzo, No. 12 (red), Firenze, Cap. 50123 or by fax to the numbers indicated in the confirmation of receipt of the Purchase Order.

13.3 The Customer can not make use of the right of withdrawal in the case of tailor-made or personalized products or that risk deterioration quickly, pursuant to Article 59, lett. c) and d) of the Consumer Code.

13.4 The Products for which the right of withdrawal is exercised must be returned within 14 (fourteen) days from the day on which the Customer has communicated the exercise of the right of withdrawal; such Products must be intact, kept in their original packaging, complete with accessories and any user manuals, without any defect or defect occurring upon delivery. The Customer only responds to the decrease in value resulting from handling other than "normal" and necessary to verify the nature, characteristics and functioning of the Product. The Product must be delivered to the following address C/o Leonardo Via Ricasoli 53r 50121 Firenze.

13.5 Pursuant to art. 57, paragraph 1, of the Consumer Code are charged to the customer, who made use of the right of withdrawal, the charges for shipping the return.

13.6 Sabani Florence 1955 reserves the right to withhold the fee until it has received the Product or until the Customer has demonstrated that it has shipped the Product

13.7 If the Customer has not exercised the right of withdrawal in the manner, conditions and terms established in this "Terms and Conditions", he is not entitled to a refund of the amount paid. In this case, the Customer may re-collect, at his own expense, the same Product as may have already been returned to Sabani Florence 1955, in the same state in which it was returned. Otherwise, Sabani Florence 1955 may retain the returned Product, in addition to all sums already paid by the Customer for the purchase.

14 WEBSITE AND CONTENT

14.1 The Website, the Products, the Services and the functions made available or purchased through the Website are provided exclusively for the personal use of the Customer. Without the prior written consent of Sabani Florence 1955, the Customer can not resell or attempt to resell to third parties the Products, Services, Contents or functions made available or purchased through the Site, nor use the Site to exercise business activities or otherwise for the purpose professional or commercial, including the advertising, promotion, placement or any other form of marketing of Products, Services or Content made available through the Website.

14.2 It is also forbidden for the Client to copy, modify, transmit, disseminate, download, print or publish parts of the Website or the Content for commercial purposes; The Site may only be used for the Customer's personal purposes and in accordance with this Agreement.

14.3 The Customer can not modify or change the elements belonging to the web pages of the site, which are defined by Sabani Florence 1955 or on behalf of Sabani Florence 1955, in its sole opinion. Sabani Florence 1955 has the right to enter, at its discretion, within each web page of the Website trademark, commercial name, logo, ideogram or other distinctive sign, its or third parties, as well as to insert advertising banners, hyperlinks or other forms of advertising.

14.4 The Customer must not exploit or use the Website and the Content in such a way as to cause damage to Sabani Florence 1955 or to third parties. In particular, the Customer is forbidden to use the Website and the Content for the performance of competing activities, or in any case in such a way as to cause damage or prejudice to the interests, including economic, or the image of Sabani Florence 1955, other customers or of third parties.

14.5 Sabani Florence 1955 assumes no responsibility for personal data or information or other content that may be sent, disseminated, uploaded

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